All members must present their cards at the Member Service Desk in order to use the facilities. Membership cards do not have an expiration date. A new card is not issued when your membership is renewed. After the 2nd replacement card there is a $1.00 fee.
To cancel your membership, please email your request to welcomecenter@newportymca.org or fill out a cancellation form in person located at the Welcome Center. Requests to cancel membership must be received AND confirmed by Welcome Center Staff 7 business days (minimum) prior to the date membership fees are withdrawn. Less than 7 business days will result in the cancellation taking effect the following month. Refunds will not be issued if proper notice is not provided.
A membership can be placed on hold for up to 3 months, once in a 12-month period, and a written request (by email or by completing a form at the Welcome Center) must be provided to hold a membership. Requests to hold membership must be received AND confirmed by Welcome Center Staff 7 business days (minimum) prior to the date membership fees are withdrawn. Less than 7 business days will result in the hold taking effect the following month.
*Please note: length of a membership hold may vary depending on the situation. (Updated 2/10/2021)
“Members Only” registration begins prior to the start of the first program session on the current YMCA program brochure. Programs are offered to YMCA members at special reduced rates. *Short-term members will NOT receive membership benefits for program registration; participants must remain members for the duration of the program to receive full benefits. In order to receive member price, you will need to be a member at the time of registration through the end of the program- no exceptions!
Membership Fees may be paid by using an electronic funds transfer that automatically debits your checking or credit card account for the monthly fee.
* A seven (7) business day written notice prior to your draft date is required to change or stop your debit. I understand if my payment bounces for my membership dues or program registration fees, I will receive an additional $30 returned payment fee.
Beginning January 1, 2026, a 3% processing fee will be added to all credit card transactions. This fee goes directly toward covering fees from the credit card companies FISERV and DAXKO — and helps us keep more of your membership and program dollars focused on what really matters: serving our community. To help avoid our credit card processing fee, please consider using the following; Bank draft/ACH (automatic payment from your checking or savings account) *preferred method, or, Debit Card. If you’d like to update your payment method or have any questions, please stop by the Welcome Center or contact us at (401) 847-9200 or welcomecenter@newportymca.org.
Also, any credit card transaction that occurred BEFORE Dec 17th, that requires a refund AFTER Dec 17th, cannot be refunded back to the credit card. Only a system credit or refund check can be processed. This should be communicated to our members too.
After Jan 1st, any credit card refund transaction for a purchase AFTER Jan 1st, will INCLUDE the refund of the credit card fee too.
There is a fee charged to our new members. Memberships which are not renewed within thirty days of the expiration date will be classified as new memberships and are subject to a reprocessing fee of $10 (young adult) $50.00 (adult) $65 (single parent family) or $75.00 (families). Joiner fees are non-refundable.
All guests with an active member- Adult $15 (18+)
Walk-In Adult Day Pass- $20 (18+)
All Newport County YMCA promotional materials use photographs taken during actual programs and events. If you wish that your photograph not be used, a written request must be given to the Membership and Marketing Director.
In case of inclement weather, please check our Facebook, Instagram and website pages.
A full refund or credit may be requested prior to the start of a program. A credit may be applied toward any NCYMCA program. If a refund is requested after the first class prior to the third, a 50% refund or credit will be issued. There will be no refunds or credits issued after the third class. Refunds or credits are not available for individuals who miss class due to their own lack of attendance. Please see the department director for refunds or credits.
Make up classes will not be scheduled when a class is not held due to circumstances beyond our control (weather, public utility failures; etc.) that cause the YMCA to cancel. Refunds or credits are not available for individuals who miss due to their own lack of attendance.
Simply said, to practice the YMCA values of caring, honesty, respect, and responsibility. Our code of conduct does not permit language or actions that might hurt or frighten another person or that falls below a generally accepted standard of conduct. Suspension or revocation of membership privileges may result from any violation of the Code of Conduct.
I understand if my payment bounces, I will receive an additional $30 returned payment fee.
SMS Privacy Policy
This section applies to SMS communications provided by Newport County YMCA using the Mission Lens platform.
Information Collected
- Mobile phone number
- Message content
- Date and time of messages
- Opt-in and opt-out records
Use of Information
Information is used only to respond to inquiries, provide customer service, assist with program registration, and maintain records.
No Sharing of SMS Consent Data
Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties for marketing or promotional purposes.
Opt-Out
You may opt out at any time by replying STOP.
Help
Reply HELP for assistance or contact Newport County YMCA directly.
SMS Terms and Conditions
Newport County YMCA (“YMCA”) uses SMS/text messaging to provide customer service and respond to user-initiated requests. Messaging services are powered by Mission Lens LLC.
Program Description
By initiating a text message to the YMCA’s published phone number, you consent to receive transactional and customer-care SMS messages related to your request. Messages are only sent in response to user-initiated interactions.
Message Frequency
Message frequency varies based on your interaction.
Fees
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You may opt out at any time by replying STOP. After opting out, you will no longer receive messages unless you initiate a new conversation.
Help
For assistance, reply HELP or contact Newport County YMCA directly.
No Marketing Use
Messages are strictly transactional and customer service-related. No unsolicited marketing messages are sent.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
SMS Support
Text 203-235-6386 to contact Newport County YMCA for assistance with class registration, program information, or customer service inquiries.
By texting this number, you consent to receive SMS messages from Newport County YMCA related to your request. These messages may include responses to inquiries, registration assistance, and service-related communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
Consent is not a condition of purchase or participation in YMCA programs. Privacy Policy & Terms and Conditions.
