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Cancellation Policy

ACCOUNT MANAGEMENT & CANCELLATION POLICY

Creating a Membership Account
  • You can become a member of the Newport County YMCA either in person or online.
  • When you become a member of the Newport County YMCA, you will be provided with the following account information:
    • The exact amount you will be charged that day
    • The exact amount that you will be charged on a monthly basis
    • Your next billing date & subsequent billing dates              
  • If you become a member online, this information will be provided in the online enrollment process.

Changing Your Membership Account

  • At the Newport County Y, you are in control of your account information and you are capable of making changes at any time online or in person including, but not limited to:
    • Your payment methods
    • Cancelling your membership
  • The following must be done in person or by emailing welcomecenter@newportymca.org
    • Your membership type (example move from an adult membership to a family)
    • The individuals on your membership account (add family members)
    • Placing your membership on hold
  • There are several ways to make changes to your membership account:
    • In-person – At any time during our normal business hours, you may make changes by visiting the Front Desk of your home branch and speaking with a YMCA representative
    • On-line – At any time, you may make changes to your account by following these steps:

Cancellation Policy

  • You can cancel your membership at any time. The cancellation process is simple and can be completed using the same method you used to enroll (online or in person). No additional fees will apply to cancellations.

Rate Adjustment Policy

  • The Y may periodically adjust membership fees. If a fee increase is scheduled, the YMCA will provide at least 30 days’ written notice (by mail or email) before the new rate goes into effect. This notice will include the specific amount of the increase and the date when it begins. If you do not agree with the new rate, you can cancel your membership before the effective date.